Is the restaurant open for breakfast and dinner during my stay?
12 March 2024
Yes, the restaurant is open for dinner for guests. Breakfast is included in the room rate. 75 photos
Hotel Pollux: Rooms, Photos and Reviews
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Key details
About the Hotel
Bahnhofstrasse 28, Zermatt, 3920,
- Close to the Matterhorn Mountain
Perfect
9.1
9.7
4.8
4.5
4-star hotel on Bahnhofstrasse, 200 meters from Zermatt train station, with three restaurants and a wellness area
Three On-Site Restaurants
The hotel operates three restaurants:
Spa & Wellness
The wellness area includes
Ski Amenities
The hotel provides a dedicated ski storage room with
Family-Friendly Accommodations
Family rooms with
Central Location
The hotel is located 200 meters from Zermatt train station on the main street Bahnhofstrasse. A 24-hour front desk and concierge service assists with tickets and reservations. The property also has a
Highlights
Location: 200 meters from train station on Bahnhofstrasse
Restaurants: Three on-site restaurants including a vegetarian restaurant
Wellness: Three saunas, steam bath, ice mist shower, and fitness room
Ski: Ski storage with heated boot racks and complimentary shuttle
Family: Family rooms with interconnecting doors and babysitting services
Pet Policy: Pet-friendly accommodation
Must-do experiences
- Savor traditional fondue at the cozy Restaurant Whymper-Stube.
- Hike the Five Lakes Walk for stunning views of the Matterhorn.
- Visit the Matterhorn Museum for a fascinating local history dive.
- Experience the Zermatt market for fresh Swiss cheese and chocolates.
- Take the Gornergrat Railway for breathtaking panoramic mountain views.
Select your room type
Hotel Pollux offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Small Single Room Gallery2 persons11 sq. feet1 Single bedHeatingShowerroom details
- Double Room Streetside2 persons20 sq. feet1 King-size bedHeatingroom details
- Double Room Balcony2 persons22 sq. feet1 King-size bedBalconyBathtubroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hotel Pollux offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Golf course
Guest Parking
- No parking available.
Services
- Free shuttle service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Game room
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Back massage
- Full body massage
- Foot massage
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Hotel Pollux Location
Bahnhofstrasse 28, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Matterhorn Museum
4 minutes' walk
Local history and culture showcased, including exhibits on the iconic Matterhorn and Zermatt's mountaineering heritage.
Mountaineer's Cemetery
5 minutes' walk
A serene graveyard honoring climbers who perished on the Matterhorn, providing insight into the mountain's challenges.
Gorner Gorge
20 minutes' walk
A stunning gorge with trails offering breathtaking views; unique rock formations and opportunities for photography abound.
Sunnegga
30 minutes' walk
A mountain paradise with scenic views and hiking trails. Offers activities like funicular rides in the summer.
Hiking
15 minutes' walk
Beautiful trails nearby, suitable for various skill levels, offering stunning views of the Matterhorn and surrounding peaks.
Forest Fun-Park
15 minutes' walk
Adventure park with zip lines and climbing courses for thrill-seekers. Great for families and groups; reservations recommended.
Spa and Wellness at Hotel Pollux
0 minutes' walk
Relaxing spa services available on-site, including massages and wellness treatments for ultimate rejuvenation.
Walliserkanne
1 minute' walk
Authentic Swiss cuisine in a cozy, traditional setting, known for its fondue and raclette dishes; gluten-free options available.
Pizzeria Ristorante Molino
2 minutes' walk
Casual ambiance with a variety of Italian dishes. Signature pizzas and fresh ingredients make it a favorite for all ages.
Theodors Stuba Zermatt 1896
1 minute' walk
Fine dining experience offering gourmet Swiss and international dishes, perfect for couples. Reservations are recommended.
Zermatt Festival
10 minutes' walk
Annual music festival featuring performances by renowned artists; ideal for music lovers of all ages, typically held in August.
Paddy O'Fitzgerald's Irish Pub
8 minutes' walk
Vibrant pub atmosphere with live music and a variety of drinks. A great place for socializing and enjoying local nightlife.
Getting around
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CHF 0.1 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux
Reviews and Ratings
Feedback about Hotel Pollux from previous guests about their experience.
Pros
Friendly staff
Central location
Quality breakfast
Comfortable rooms
Cons
Street noise
Small bathrooms
Wi-Fi issues
Guest reviewsShow more reviews
Questions of the users
About Hotel Pollux
Is there a shuttle service from the train station to the hotel?
25 April 2024
Yes, a free shuttle service operates from the train station to the hotel between 08:00 and 20:00. What should I know about parking if I plan to drive?
5 June 2024
Zermatt is car-free. You'll need to park in Täsch, the village before Zermatt, and then take a taxi or shuttle service into Zermatt. Can a family of two adults and three children stay in one of the family rooms?
18 July 2024
Unfortunately, family rooms accommodate a maximum of four guests. Alternative arrangements may be needed. Can four adults stay comfortably in a family room?
30 August 2024
Yes, the family room can accommodate four adults. Do any of the rooms have a view of the Matterhorn?
11 September 2024
Some of the rooms, including certain attic rooms, offer stunning views of the Matterhorn, but availability varies. Is there a swimming pool at the hotel?
24 October 2024
No, the hotel does not feature a swimming pool. Are breakfast options available during my stay?
6 November 2024
Yes, breakfast is served each morning to guests and features a variety of options. How can I reach my room after checking in?
22 December 2024
The hotel offers a luggage service that allows guests to leave their bags at the reception, facilitating a seamless check-in experience. Can I work remotely while enjoying my stay?
8 January 2025
Yes, the hotel provides individual workspaces with high-speed internet capabilities, allowing guests to blend work and leisure during their stay.Next best alternative
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