Reserve directly through matterhornhotels
up to 10% less expensive
compared to Booking.com
Hotel Pollux Zermatt Exterior photoHotel Pollux Zermatt Room photoHotel Pollux Zermatt Room photo

Hotel Pollux: Rooms, Photos and Reviews

•
9.1|Perfect
Check rooms and rates
From$278 /nightOnly on Our Website-10%
Check-in
09Nov
Check-out
10Nov
Guests
2 Guests
Key details

About This Property

Bahnhofstrasse 28, Zermatt, 3920
-
Close to the Matterhorn Mountain
Perfect
9.1
9.7
/10
4.8
4.5
/5

4-star hotel on Bahnhofstrasse, 200 meters from Zermatt train station, with three restaurants and a wellness area

Three On-Site Restaurants

The hotel operates three restaurants: Pinte, Arvenstube, and Vegistube. Pinte serves Valais specialties such as cheese fondue and raclette in a wooden furniture setting. Arvenstube offers international and vegetarian dishes, while Vegistube is a dedicated vegetarian restaurant. A complimentary breakfast buffet is included in the room rate, and coffee and pastries are served between 3-5 PM.

Spa & Wellness

The wellness area includes three saunas, a steam bath, a relaxation room with infrared loungers, an ice mist shower, and a fitness room. Massages are available on request. The spa facilities are open to all guests.

Ski Amenities

The hotel provides a dedicated ski storage room with heated boot racks and a complimentary ski shuttle. A ski pass vendor and ski school are available on site. Guests can also rent bicycles, go hiking or golfing nearby, and enjoy the games room which has a pool table.

Family-Friendly Accommodations

Family rooms with interconnecting doors are available. The hotel offers babysitting services, board games, and an indoor play area for children. Pets are allowed, and some rooms include balconies with Matterhorn views.

Central Location

The hotel is located 200 meters from Zermatt train station on the main street Bahnhofstrasse. A 24-hour front desk and concierge service assists with tickets and reservations. The property also has a conference room, a business center, and a laundry room with self-service washer and dryer.

Highlights

Location: 200 meters from train station on Bahnhofstrasse

Restaurants: Three on-site restaurants including a vegetarian restaurant

Wellness: Three saunas, steam bath, ice mist shower, and fitness room

Ski: Ski storage with heated boot racks and complimentary shuttle

Family: Family rooms with interconnecting doors and babysitting services

Pet Policy: Pet-friendly accommodation

Must-do experiences

  • Savor traditional fondue at the cozy Restaurant Whymper-Stube.
  • Hike the Five Lakes Walk for stunning views of the Matterhorn.
  • Visit the Matterhorn Museum for a fascinating local history dive.
  • Experience the Zermatt market for fresh Swiss cheese and chocolates.
  • Take the Gornergrat Railway for breathtaking panoramic mountain views.

Pick your preferred room type

Hotel Pollux features double rooms, family suites, and more, including breakfast, free cancellation, and special offers
  • Small Single Room Gallery
    2 persons
    120 sq. feet
    1 Single bed
    Heating
    Shower
  • Double Room Streetside
    2 persons
    220 sq. feet
    1 Queen-size bed
    Heating
  • Double Room Balcony
    2 persons
    240 sq. feet
    1 Queen-size bed
    Balcony
    Bathtub
Show all rooms

Room Rates & Availability Calendar

See current rates and open dates for your stay now!

Amenities

Hotel Pollux provides amenities for a comfortable stay and memorable moments
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Location of Hotel Pollux

Bahnhofstrasse 28, Zermatt, 3920
Map view
Nearby
Museum
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
600 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1300 ft
Bahnhofstrasse
Walk of Climb
800 ft
Stellisee 3920 Zermatt
Stellisee
200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
800 ft
Hohbalmen
900 ft
Castor Mountain
900 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1300 ft
Murmeli Brunnen
900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Denner Partner
1500 ft
Restaurants
Walliserkanne
200 ft
32 Bahnhofstrasse
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
100 ft
Bahnhofstrasse 30
Restaurant Pinte
100 ft
Bahnhofstrasse 28 Hotel Pollux
Vegistube
100 ft
Bahnhofstrasse 28
Baeckerei
100 ft
Bahnhofstrasse 28
Swiss Chalet
300 ft
18 Bahnhofstrasse
China Garden
200 ft
Bahnhofstrasse 18
Derby
200 ft
22 Bahnhofstrasse
Bergrestaurant Hermetje
200 ft
Hermetje
Explore Zermatt
Explore Zermatt
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
Local history and culture showcased, including exhibits on the iconic Matterhorn and Zermatt's mountaineering heritage.
Mountaineer's Cemetery
Mountaineer's Cemetery
5 minutes' walk
A serene graveyard honoring climbers who perished on the Matterhorn, providing insight into the mountain's challenges.
Gorner Gorge
Gorner Gorge
20 minutes' walk
A stunning gorge with trails offering breathtaking views; unique rock formations and opportunities for photography abound.
Sunnegga
Sunnegga
30 minutes' walk
A mountain paradise with scenic views and hiking trails. Offers activities like funicular rides in the summer.
Hiking
15 minutes' walk
Beautiful trails nearby, suitable for various skill levels, offering stunning views of the Matterhorn and surrounding peaks.
Forest Fun-Park
15 minutes' walk
Adventure park with zip lines and climbing courses for thrill-seekers. Great for families and groups; reservations recommended.
Spa and Wellness at Hotel Pollux
0 minutes' walk
Relaxing spa services available on-site, including massages and wellness treatments for ultimate rejuvenation.
Walliserkanne
Walliserkanne
1 minute' walk
Authentic Swiss cuisine in a cozy, traditional setting, known for its fondue and raclette dishes; gluten-free options available.
Pizzeria Ristorante Molino
Pizzeria Ristorante Molino
2 minutes' walk
Casual ambiance with a variety of Italian dishes. Signature pizzas and fresh ingredients make it a favorite for all ages.
Theodors Stuba Zermatt 1896
Theodors Stuba Zermatt 1896
1 minute' walk
Fine dining experience offering gourmet Swiss and international dishes, perfect for couples. Reservations are recommended.
Zermatt Festival
10 minutes' walk
Annual music festival featuring performances by renowned artists; ideal for music lovers of all ages, typically held in August.
Paddy O'Fitzgerald's Irish Pub
8 minutes' walk
Vibrant pub atmosphere with live music and a variety of drinks. A great place for socializing and enjoying local nightlife.
Local transport options
  • City Centre
    Zermatt 3 min  ·  700 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 4 min  ·  1000 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.3 mi
Curious about our Early Booking rate?
Unlock these rates today!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CHF 0.1 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux

Guest Reviews & Ratings

Read what previous guests have said about their stay at Hotel Pollux
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.1/10
Free Wi-Fi
8.9/10
Location
9.6/10
Staff
9.5/10
Value for money
8.6/10
Pros
Friendly staff
Central location
Quality breakfast
Comfortable rooms
Cons
Street noise
Small bathrooms
Wi-Fi issues
Guest reviews
based on 227 reviews
4.5/5
based on 434 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hotel Pollux
Is the restaurant open for breakfast and dinner during my stay?
12 March 2024
Yes, the restaurant is open for dinner for guests. Breakfast is included in the room rate.
Is there a shuttle service from the train station to the hotel?
25 April 2024
Yes, a free shuttle service operates from the train station to the hotel between 08:00 and 20:00.
What should I know about parking if I plan to drive?
5 June 2024
Zermatt is car-free. You'll need to park in Täsch, the village before Zermatt, and then take a taxi or shuttle service into Zermatt.
Can a family of two adults and three children stay in one of the family rooms?
18 July 2024
Unfortunately, family rooms accommodate a maximum of four guests. Alternative arrangements may be needed.
Can four adults stay comfortably in a family room?
30 August 2024
Yes, the family room can accommodate four adults.
Do any of the rooms have a view of the Matterhorn?
11 September 2024
Some of the rooms, including certain attic rooms, offer stunning views of the Matterhorn, but availability varies.
Is there a swimming pool at the hotel?
24 October 2024
No, the hotel does not feature a swimming pool.
Are breakfast options available during my stay?
6 November 2024
Yes, breakfast is served each morning to guests and features a variety of options.
How can I reach my room after checking in?
22 December 2024
The hotel offers a luggage service that allows guests to leave their bags at the reception, facilitating a seamless check-in experience.
Can I work remotely while enjoying my stay?
8 January 2025
Yes, the hotel provides individual workspaces with high-speed internet capabilities, allowing guests to blend work and leisure during their stay.

Next best alternative

Consider them for your next trip.