"Loved the relaxing saunas and amenities at the spa."
Laura from United States
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"Food at the Hotel Pinte restaurant was the best meal I had in Switzerland."
Andrew from Australia
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"Family room has verandah (view of the main street), friendly staff, breakfast was good."
Yoo from Australia
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"Breakfast V good, nice cosy bar, V friendly staff, V good ski room, good room."
Michael from United Kingdom
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"Fresh orange juice squeezing machine at breakfast."
Mike from United States
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4-star hotel on Bahnhofstrasse, 200 meters from Zermatt train station, with three restaurants and a wellness area
Three On-Site Restaurants
The hotel operates three restaurants: Pinte, Arvenstube, and Vegistube. Pinte serves Valais specialties such as cheese fondue and raclette in a wooden furniture setting. Arvenstube offers international and vegetarian dishes, while Vegistube is a dedicated vegetarian restaurant. A complimentary breakfast buffet is included in the room rate, and coffee and pastries are served between 3-5 PM.
Spa & Wellness
The wellness area includes three saunas, a steam bath, a relaxation room with infrared loungers, an ice mist shower, and a fitness room. Massages are available on request. The spa facilities are open to all guests.
Ski Amenities
The hotel provides a dedicated ski storage room with heated boot racks and a complimentary ski shuttle. A ski pass vendor and ski school are available on site. Guests can also rent bicycles, go hiking or golfing nearby, and enjoy the games room which has a pool table.
Family-Friendly Accommodations
Family rooms with interconnecting doors are available. The hotel offers babysitting services, board games, and an indoor play area for children. Pets are allowed, and some rooms include balconies with Matterhorn views.
Central Location
The hotel is located 200 meters from Zermatt train station on the main street Bahnhofstrasse. A 24-hour front desk and concierge service assists with tickets and reservations. The property also has a conference room, a business center, and a laundry room with self-service washer and dryer.
Highlights
Location: 200 meters from train station on Bahnhofstrasse
Restaurants: Three on-site restaurants including a vegetarian restaurant
Wellness: Three saunas, steam bath, ice mist shower, and fitness room
Ski: Ski storage with heated boot racks and complimentary shuttle
Family: Family rooms with interconnecting doors and babysitting services
Pet Policy: Pet-friendly accommodation
Must-do experiences
Savor traditional fondue at the cozy Restaurant Whymper-Stube.
Hike the Five Lakes Walk for stunning views of the Matterhorn.
Visit the Matterhorn Museum for a fascinating local history dive.
Experience the Zermatt market for fresh Swiss cheese and chocolates.
Take the Gornergrat Railway for breathtaking panoramic mountain views.
Pick your preferred room type
Hotel Pollux features double rooms, family suites, and more, including breakfast, free cancellation, and special offers
Small Single Room Gallery
2 persons
120 sq. feet
1 Single bed
Heating
Shower
room details
Double Room Streetside
2 persons
220 sq. feet
1 Queen-size bed
Heating
room details
Double Room Balcony
2 persons
240 sq. feet
1 Queen-size bed
Balcony
Bathtub
room details
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Room Rates & Availability Calendar
See current rates and open dates for your stay now!
Amenities
Hotel Pollux provides amenities for a comfortable stay and memorable moments
Facilities: Perfect
9.1/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Golf course
Services
Free shuttle service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Game room
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Back massage
Full body massage
Foot massage
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location of Hotel Pollux
Bahnhofstrasse 28, Zermatt, 3920,
Map view
City landmarks
Landmark
The Matterhorn
1.3 mi
Landmark
Gorner Gorge
1.1 mi
Landmark
Sunnegga
1.6 mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.3 mi
Ski Area
Wolli park for beginners Sunnegga
1.2 mi
Theme Park
Forest Fun-Park Zermatt
4100 ft
Beach
Leisee
1.3 mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
5200 ft
Garden
Ricola Herb Garden
1.3 mi
Garden
Dossen Glacier Garden
2.0 mi
Landmark
Zmutt Glacier
1.8 mi
Landmark
Zmutt
1.8 mi
Bridge
Hangebrucke
2.0 mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.1 mi
Landmark
Kapelle Mutt
1.8 mi
Beach
Grunsee
2.2 mi
Nearby
Museum
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
600 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1300 ft
Bahnhofstrasse
Walk of Climb
800 ft
Stellisee 3920 Zermatt
Stellisee
200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
800 ft
Hohbalmen
900 ft
Castor Mountain
900 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1300 ft
Murmeli Brunnen
900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Denner Partner
1500 ft
Restaurants
Walliserkanne
200 ft
32 Bahnhofstrasse
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
100 ft
Bahnhofstrasse 30
Restaurant Pinte
100 ft
Bahnhofstrasse 28 Hotel Pollux
Vegistube
100 ft
Bahnhofstrasse 28
Baeckerei
100 ft
Bahnhofstrasse 28
Swiss Chalet
300 ft
18 Bahnhofstrasse
China Garden
200 ft
Bahnhofstrasse 18
Derby
200 ft
22 Bahnhofstrasse
Bergrestaurant Hermetje
200 ft
Hermetje
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
4 minutes' walk
Local history and culture showcased, including exhibits on the iconic Matterhorn and Zermatt's mountaineering heritage.
Mountaineer's Cemetery
5 minutes' walk
A serene graveyard honoring climbers who perished on the Matterhorn, providing insight into the mountain's challenges.
Gorner Gorge
20 minutes' walk
A stunning gorge with trails offering breathtaking views; unique rock formations and opportunities for photography abound.
Sunnegga
30 minutes' walk
A mountain paradise with scenic views and hiking trails. Offers activities like funicular rides in the summer.
Hiking
15 minutes' walk
Beautiful trails nearby, suitable for various skill levels, offering stunning views of the Matterhorn and surrounding peaks.
Forest Fun-Park
15 minutes' walk
Adventure park with zip lines and climbing courses for thrill-seekers. Great for families and groups; reservations recommended.
Spa and Wellness at Hotel Pollux
0 minutes' walk
Relaxing spa services available on-site, including massages and wellness treatments for ultimate rejuvenation.
Walliserkanne
1 minute' walk
Authentic Swiss cuisine in a cozy, traditional setting, known for its fondue and raclette dishes; gluten-free options available.
Pizzeria Ristorante Molino
2 minutes' walk
Casual ambiance with a variety of Italian dishes. Signature pizzas and fresh ingredients make it a favorite for all ages.
Theodors Stuba Zermatt 1896
1 minute' walk
Fine dining experience offering gourmet Swiss and international dishes, perfect for couples. Reservations are recommended.
Zermatt Festival
10 minutes' walk
Annual music festival featuring performances by renowned artists; ideal for music lovers of all ages, typically held in August.
Paddy O'Fitzgerald's Irish Pub
8 minutes' walk
Vibrant pub atmosphere with live music and a variety of drinks. A great place for socializing and enjoying local nightlife.
Local transport options
City Centre
Zermatt 3 min · 700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 4 min · 1000 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CHF 0.1 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux
Guest Reviews & Ratings
Read what previous guests have said about their stay at Hotel Pollux
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.1/10
Free Wi-Fi
8.9/10
Location
9.6/10
Staff
9.5/10
Value for money
8.6/10
Pros
Friendly staff
Central location
Quality breakfast
Comfortable rooms
Cons
Street noise
Small bathrooms
Wi-Fi issues
Guest reviews
based on 227 reviews
4.5/5
based on 434 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Pollux
Is the restaurant open for breakfast and dinner during my stay?
12 March 2024
Yes, the restaurant is open for dinner for guests. Breakfast is included in the room rate.
Is there a shuttle service from the train station to the hotel?
25 April 2024
Yes, a free shuttle service operates from the train station to the hotel between 08:00 and 20:00.
What should I know about parking if I plan to drive?
5 June 2024
Zermatt is car-free. You'll need to park in Täsch, the village before Zermatt, and then take a taxi or shuttle service into Zermatt.
Can a family of two adults and three children stay in one of the family rooms?
18 July 2024
Unfortunately, family rooms accommodate a maximum of four guests. Alternative arrangements may be needed.
Can four adults stay comfortably in a family room?
30 August 2024
Yes, the family room can accommodate four adults.
Do any of the rooms have a view of the Matterhorn?
11 September 2024
Some of the rooms, including certain attic rooms, offer stunning views of the Matterhorn, but availability varies.
Is there a swimming pool at the hotel?
24 October 2024
No, the hotel does not feature a swimming pool.
Are breakfast options available during my stay?
6 November 2024
Yes, breakfast is served each morning to guests and features a variety of options.
How can I reach my room after checking in?
22 December 2024
The hotel offers a luggage service that allows guests to leave their bags at the reception, facilitating a seamless check-in experience.
Can I work remotely while enjoying my stay?
8 January 2025
Yes, the hotel provides individual workspaces with high-speed internet capabilities, allowing guests to blend work and leisure during their stay.